How to improve time tracking software?
I’m the CEO of small development team. We create automatic time tracking software, called TimeCamp (http://timecamp.com). Mainly for small and medium companies.
For the past few years we have worked hard to create product that our customers will LOVE. As every company we had our ups and downs.
Today I wanted to share my struggles with you, which taught us a lot and helped us to be where we are right now.
How to survive and thrive
Self persistence is a word. This word became my mantra. Mantra to fight for the better future. My future and future of people who can benefit from the work we are doing.
We struggled. I will tell you how we struggled and you will see between lines how self persistence has an important role to play.
When I started the project, the curve of enthusiasm quickly lowered. When we delivered first version of our productivity self monitoring software to people, pretty much nothing happened.
How we survived this struggle?
We focused more on companies rather that on individuals. We got bigger investment so I could hire great sales rep. that started doing MAGIC. Customers started to appear one by one. But, there were struggles as well. It took us half year till we found scalable way to sell our product to customers.
When one method of selling with direct sales hit the wall, we struggled. The competition was huge. We didn’t know how to get on growing track again. And we did it with trial & error. Then we decided. It was time for new features. We developed timesheets and automatic time tracking which was really something revolutionary. Thanks to investment in SEO and integrations we started seeing new smaller customers from all around the world!
We hit a wall in growth rate and churn rate. We are fighting to win this. We need new developers, new sales rep. But new things are coming. But this is still in front of us. I will write another post when we will win this battle.
I'm concious of competition.
If you wish to see what TimeCamp is, check our website at www.timecamp.com you can create 30-days free trial. I would REALLY appreciate any feedback. We want to learn new things, turn our attention to what really matters to our users and deliver the best solutions possible!